Small business
Customer feedback roundup
Groups feedback from support, reviews and chats into themes with counts and example quotes.
- How often:
- Weekly
- Risk
- Low risk
Prompt to paste
Every Monday, collect last week's customer feedback from the support inbox, app store reviews and our community chat. Group it into themes with counts and one example quote each, and suggest the three fixes with the biggest impact.
What the agent should do
- 1Collect feedback from all sources
- 2Cluster it into themes
- 3Count and quote examples
- 4Suggest priorities